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Overview

CAMeLEAN / SalesStream

CAMeLEAN / SalesStream is a sales management application which helps an organisation to synchronize all the sales activities and functions keeping customer at the centre to achieve the organisation goals. CAMeLEAN / SalesStream incorporates industry best practices which can be easily adapted for an organisation. It is a business application which can provide important insights and analytics to keep your organisation sales forecasting practical.

Why do you need CAMeLEAN / SalesStream?

The customer behaviours are changing with increasing competition and more options being available in an ever changing business environment. The businesses cannot risk being person dependent anymore. It calls for a system wherein the business projections and  customer interactions can be captured and acted on pro-actively. CAMeLEAN / SalesStream from EDS Technologies helps your customer facing team particularly the sales force to function effectively with real time business information made available across the organisation. It connects marketing, sales and technical functions in a seamless platform with role based information made available to the stake holders.

CAMeLEAN / SalesStream also plays a very important role in your business decision support. It provides various reports, data and analytics which can be customised as per your organisation requirement. It provides you with trend lines and projections for your business for the quarter, productivity of your team – helps in optimum resource utilisation, customer facing time of your team – indicator of how close you are with market reality, customer satisfaction index – prospect of repeat business from your customers etc.

Key Benefits of CAMeLEAN / SalesStream

Modules

Marketing Management

It enables the marketing team to effectively plan campaigns based on territory, product or industry. It captures activities under a campaign and tracks expenses against budget. It also provides information on which campaign yielded better returns.

Account Management

Account management module provides a 360 degree view of the customer, including the organisational mapping of accounts, identifying users, decision makers and influencers.

Lead Management

It helps manage leads and provides inputs and statistics on lead conversion to opportunities and on the quality of leads.

Opportunity Management

It helps create and track sales opportunities with all pre-defined inputs through all the sales stages. It helps ensure engagement of right resources and efforts based on the opportunity value, probability of closure and closure timelines.  It also provides the sales pipe for a particular week, month, quarter or year.

Sales Operations

It provides real-time information on the target achievement for a sales owner or for a territory or for a business unit. The status of orders booked, billed orders, orders in process etc can be also accessed with ease. It helps to streamline the sales operations with all information about a customer for order processing made available in a single dash board.

Technical Support

The technical support team can ensure that the customers are ably supported with traceability for any support instances. It also helps to plan resources based on the load factor computation.

Business Intelligence

CAMeLEAN / SalesStream plays a very important role in your business decision support. It provides various reports, data and analytics which can be customised as per your organisation requirement. It provides you with trend lines and projections for your business for the quarter, productivity of your team , customer facing time of your team, customer satisfaction index.

Features

CAMeLEAN / SalesStream is not only highly adaptable, highly affordable and easy to deploy and use but also deliver the insights which help you to grow your business. Some salient features of the software includes

  • Improved sales productivity
  • Understand the current sales pipe
  • Effortless forecast and pipeline analysis
  • Confidence level of the opportunities and probable landing for a week/month/quarter or a year
  • Segregate opportunities in terms of opportunity value and review and strategize the efforts for particular opportunities
  • Understand accounts in a particular geography – industry wise, turnover wise etc and strategize the marketing and sales strategy for that region
  • Assign targets, review and analyse the achievements against targets at various levels
  • Status of orders- booked or billed, or pending for action at any point of time
  • Repeatable sales processes
  • Increased consistency
  • Robust workflows
  • Intuitive interface