Retailers across all product categories are pressured to generate growth even in the midst of continued economic slowdown and reduced consumer spending. Market volatility and fluctuating demand require planning foresight and flexibility to bring the right products to the right market at the right time. No brand wants a potential consumer to walk out of their store because the skirt or pants that go with the jacket they picked out has not yet been delivered. Mishaps like these adversely affect a brand’s image and ultimately its business.

In such a demanding market, companies need intelligent planning! What forecasts to use? What demand signals to prioritize? How to position materials and production in the supply chain for better response? How to streamline workflow between different production sites to manufacture and ship products at the lowest possible cost? How to fulfill orders in an omni-channel environment where consumers have multiple delivery choices? With efficient and intelligent planning through the entire value chain, brands and retailers can reduce their cost of goods sold while improving consumer satisfaction and loyalty.

My Operations Industry Solution Experience delivers intelligent planning solutions for end-to-end operations optimization, from demand to delivery. Tailored to the Consumer Goods and Retail industry, My Operations provides a powerful planning environment and real-time access to information for the entire value chain.

Dassault Systèmes’ planning solutions are fully integrated, enabling companies to achieve the kind of enterprise-wide transformation not possible with a diverse and incompatible array of planning solutions. With My Operations, Consumer Goods and Retail companies can solve complex and fluctuating operational challenges by streamlining and simplifying their supply chain. From demand planning to delivery, they fulfill consumers’ “want it now” expectations while mitigating delays and unwelcome costs.

Discover the values of My Operations Industry Solution Experience

  • Understand, predict and plan market demand to improve consumer satisfaction with accurate demand forecasting.
  • Factor in special events for accurate demand planning to improve revenue and margin.
  • Adapt to shifting consumer demand through agile production planning and KPIs.
  • Fast and flexible recalibration of schedules to meet changing demand or production bottlenecks.
  • Mitigate lost business opportunities through close supply chain tracking.
  • Improve customer service and boost margin through efficient inbound logistics planning and same-day product delivery management

Improve revenue, margin and customer experience through accurate forecast of potential demand

Good demand forecasting is a prerequisite for efficient logistics and manufacturing planning yet in a volatile market where consumers’ expectations fluctuate at amazing speed. Predicting demand is not only important, it is vital to a company’s competitive edge. Brands need to take into account historical sales data and incorporate trends to make informed decisions about which markets to target and with which products. With accurate forecasting across all channels, categories and locations, they can optimize their supply chain processes and costs thereby promoting growth and boosting their bottom line.

My Demand Planning is My Operations’ application enabling companies that need to better understand historical sales data, market trends, events, weather patterns and customer demands so that they can better predict and manage how they fulfill customer requirements.

Market trends are captured from multiple sources like studies or specialized companies while My Operations’ powerful algorithms render manual and time-consuming calculations obsolete. My Demand Planning delivers flexible and attributes-based navigation, data import capabilities, workflow support and integration of events, providing users with a refined view of the market that enables them to make more informed decisions.

Improve margin with operational excellence, matching capacity to forecast sales

In today’s volatile business environment, Consumer Goods and Retail decision-makers must improve control of their supply chains to quickly react to changes in requirements and trends. They need to assess the impact their decisions have on their supply chains and bottom line costs. Do they need to restructure their supply chains or optimize product mix to maximize profits? Should brands invest in new plant equipment or not? To answer these questions, manufacturers need better visibility into their supply chain’s inventory and more precise control over stock levels.

With My Operation’s My Supply Planning application, decision-makers are able to determine if they are able to fulfill a demand because they know the capacity of each entity in their supply chain. Based on KPIs and what-if scenarios, My Supply Planning highlights customer orders that cannot be fulfilled in the current state of the supply chain, enabling companies to make the necessary adjustments in a timely manner. If any changes are envisioned, My Supply Planning analyzes their impact on profits and total sales before any changes are actually made. Retailers and brands can review supply chain capacities to detect bottlenecks that might prevent them from honoring their commitments.

Adapt to shifting consumer demand through agile production planning

Once manufacturers have an accurate assessment of market demand and customer orders and have defined their supplier planning, they need to create the master schedule in which suppliers’ operations are defined in detail. This can include if and when materials and trims are available or what equipment is needed at any given time, per supplier. Based on information such as available transportation options, incoming orders, and a list of suppliers they can rely on, the master schedule allows manufacturers to make commitments to their customers with confidence.

My Production Planning deep dives into individual supplier schedules and project status by tracking each operation at each supplier such as if the necessary material arrived on time, how much has been produced on any given day or if equipment is out of order. Potential problems are highlighted, which allows companies to seek other solutions to meet their delivery commitments. Planners have Gantt charts with all scheduled work orders per equipment related to productivity and delivery performance. With inputs like customer orders with due dates, inventory levels, resource capacities, target safety stocks, and scheduling information, My Production Planning can dynamically re-plan all work and production orders along with associated delivery dates using advanced algorithms. And if a new rush order comes in that affects the current planning, companies can re-schedule their operations to optimize KPIs.

Intelligent logistics planning as a cost and service differentiator

Delivery to customers and consumers relies on reliable transportation solutions. Manufacturers, brands and retailers need to increase delivery performance, improve transparency and control while decreasing transport costs. It basically comes down to finding the most effective way to fulfill a customer order.

My Logistics Planning is My Operations’ transportation planning application that helps optimize cost and delivery service regardless of the delivery option chosen by consumers. The application takes into consideration unforeseen events such as accidents, traffic jams, road construction, or weather problems thanks to real-time tracking. It follows each truck’s or ship’s progress or location and can determine a more efficient alternate route, if needed.

My Logistics Planning tracks inbound logistics (orders sent from suppliers to the various distribution centers), outbound logistics (orders shipped to stores and customers) and same-day deliveries to end consumers.